Twitter Support

Twitter Support

Here to help. ?

7275851 followers  •  23 follow  •    •

To be clear, two-factor authentication is still not required to log into Twitter, although we highly encourage users to enable it. This change just restricts the 2FA methods available for accounts not subscribed to Twitter Blue.

Many of you didn’t like seeing view counts on the left. We heard you. View counts will now show on the right side of your Tweet, located between the Like and Share icons. Live on web, iOS and Android coming soon!

Did you post an image, video, or gif and it got cropped? Sorry about that. We’re working to fix an issue on iOS that led to some media cropping on your timeline. As soon as it’s fixed, we’ll let you know.

You can now easily switch between “For you” and “Following” on web. Android coming soon 👀

For @TwitterBlue  subscribers, when you save a new Bookmark, you can still save directly to a folder by holding down the new flag icon. Long press from the Tweet details to access Bookmark folders or individual Tweets after saving a new Bookmark.

Twitter may not be working as expected for some of you. Sorry for the trouble. We're aware and working to get this fixed.

Pardon the interruption! iOS users may have experienced some trouble using Twitter earlier. Things should be back to normal now.

Some parts of Twitter may not be working as expected right now. We made an internal change that had some unintended consequences. We’re working on this now and will share an update when it’s fixed.


We recognize that many of our users are active on other social media platforms. However, we will no longer allow free promotion of certain social media platforms on Twitter.

Twitter has been down for many of you and we’re working to get it back up and running for everyone. We had some trouble with our internal systems and don’t have any evidence of a security breach or hack.

Specifically, we will remove accounts created solely for the purpose of promoting other social platforms and content that contains links or usernames for the following platforms: Facebook, Instagram, Mastodon, Truth Social, Tribel, Nostr and Post.

We've been experiencing outages across Twitter and TweetDeck. You might have had trouble Tweeting, getting notifications, or viewing DMs. We're currently working on a fix, and should be back to normal soon.

We had big hopes for Fleets, but now it’s time to say goodbye and take flight with other ideas. Starting August 3, Fleets will no longer be available. More on what we learned and what's coming 👇 (1/4)

We're seeing a number of accounts that have been locked or limited by mistake and not because they Tweeted about any particular topic. We're working to undo this and get those accounts back to normal.

Sharing an article can spark conversation, so you may want to read it before you Tweet it. To help promote informed discussion, we're testing a new prompt on Android –– when you Retweet an article that you haven't opened on Twitter, we may ask if you'd like to open it first.